13.5 C
Cape Town
Thu, May 28, 2020
Home Aviation RwandAir and Amadeus extend partnership

RwandAir and Amadeus extend partnership

-

2 min read

RwandAir has announced its expansion through its partnership with Amadeus to adopt technology that will allow its customers to benefit from improved efficiency, a better experience and increased convenience. This is in line with further boosting Rwanda as a travel destination.

The extended partnership intends to support RwandAir’s plans of expanding its network and fleet. Yvonne Manzi Makolo, RwandAir CEO, said: “As one of the fastest growing airlines in Africa, RwandAir is committed to providing an impeccable customer experience that will fuel our continued expansion in the years to come. We look forward to an extended partnership with Amadeus that will provide us with the world class passenger services solution with an upgrade of our reservations, ticketing, departure control, e-commerce, market intelligence and loyalty systems”.

The benefits of using the Amadeus’s Passenger System (Altéa) also extend to Amadeus’ global travel seller network. These travel sellers have the unique advantage of instant visibility to any changes affecting an Altéa airline booking meaning they can better service their customers. Maher Koubaa, VP META at Amadeus, said: “Customers today want to have access to the most convenient and cost-efficient services, which is exactly what Amadeus helps our clients to deliver though our cutting-edge solutions portfolio. Amadeus uses industry insight combined with smart technology to build the technology that empowers airlines, travel agents and their customers alike to streamline processes, boost convenience, build reputation and loyalty, and more. We’re proud that our partnership with RwandAir has grown so that we can continue to contribute to its growth story.”

Rwanda is growing as an economic centre in East Africa, and is becoming an increasingly important travel destination, for tourists and business travellers alike. Last year Rwanda’s capital city, Kigali was ranked the third most popular destination in Africa to host international conferences. RwandAir was recently named the 10th most-improved airline in the world by Skytrax, and has built a reputation for excellent on-time performance. Having previously provided RwandAir with distribution services, Amadeus will now roll out solutions across passenger systems, revenue management, loyalty management, payments, and data & analytics.

Jeanette Briedenhann
Jeanette Briedenhann
Jeanette Phillips joined the team in 2016. She developed a passion and love for all things-travel related in her role as travel journalist, a position she held for over seven years. A brief exodus into the corporate marketing sphere proved that there is no better industry than the travel industry. Research and writing are two of Jeanette’s greatest passions, but she is always open to new challenges and different ways of doing things.

Must Read

New leadership at the helm of FCM Travel Solutions Southern Africa

FCM Travel Solutions Southern Africa is pleased to announce that Bonnie Smith has recently been appointed as General Manager for the brand.

Flight Centre Corporate welcomes phased re-opening of business travel

The Flight Centre Travel Group’s Corporate Brands (FCM Travel Solutions, Corporate Traveller and Flight Centre Business Travel) have welcomed the announcement by...

Qatar to introduce temporary additional safety measures onboard

Qatar Airways has further enhanced its onboard safety measures for passengers and cabin crew. The airline is implementing several changes, including the...

Emirates resumes passenger flights to 9 destinations

Starting 21 May, Emirates plans to operate scheduled flight services from 21 May to nine destinations: London Heathrow Frankfurt, Paris, Milan, Madrid,...

Don’t make a slow recovery more difficult with quarantine measures – IATA

The International Air Transport Association (IATA) released new analysis showing that the damage to air travel from COVID-19 extends into the medium-term,...