Tag: FCM
The rise of ‘fake’ business class
As airlines strip lounge access, flexibility and baggage from business class fares, that lie-flat seat may not deliver all the perks you're expecting.
The three...
‘Unique stays’ are bringing warmth to corporate accommodation
For travel managers, corporate accommodation is anything but an afterthought. Rates are carefully negotiated. Value-adds are the result of rigorous programme management and sustained...
Global activation of ‘Sam’ ushers in a new era of AI...
FCM’s AI ecosystem - rebuilt from the ground up, connected end-to-end, and unlike anything else in managed travel - goes live for customers across...
Rebuilding traveller confidence
Can South African bosses still dictate where and when staff travel?
What business travellers are actually feelingCan bosses still dictate where and when staff travel?The...
FCM warns SA Corporates – Book Now as Middle East Crisis...
Where the volume is goingThe death of the cheap, inflexible ticketNot all travel is being rerouted, some is simply disappearingWhat SA travel managers must...
The true value of managed travel (and how to prove it)
Measuring what really matters
JOHANNESBURG – When flights started being cancelled across the Gulf at the end of February, hundreds of thousands of travellers were...
What 100% of hotel RFPs now have in common
Behind the scenes: what certified hotels are actually doingBuilding a sustainable travel programmeWhat business travellers need to doWhat this means for your travel programme
JOHANNESBURG – When FCM Meetings and Events...
If you don’t know where your people are, you don’t have...
What can go wrong, often doesWhat’s the plan?Who takes ownership?
JOHANNESBURG – In April 2024, when 18 months of rain fell on Dubai in a...
AI can plan & book the trip but only 1 in...
The ‘black box’ problemData blindnessAssistance, not autonomyBridging the gapThe verdict?
JOHANNESBURG – Everyone is talking about AI, but new data reveals a trust gap: only...
Winning at travel during 2026’S mega events
Hotels ratchet up rates, airfares climb and space runs out fast. Travelling during mega-events can be daunting – and expensive. But with the right...






















