Travelport has announced that it has renewed its long-standing partnership with BCD Travel. The new agreement will see Travelport Digital continue to collaborate on BCD Travel’s digital traveller engagement solution, TripSource. TripSource offers traveller experience that drives best purchasing decisions, allows users to book and manage travel and helps travellers to stay organised.
The collaboration allowed BCD to expand upon TripSource’s early iteration as an itinerary management app to produce a popular destination for shopping, booking, policy guidance and self-service trip management.
“We’re delighted to continue our relationship with Travelport, who share our mission to deliver a simple, digital, adaptive and global experience for travellers,” said Will Pinnell, BCD Travel vice president, product strategy. “Our longstanding alliance offers us value as we strive to lead the corporate travel industry in innovation that translates into tangible value for businesses and a superior experience for their travellers.”
“As a key partner for the TripSource platform since its early stages, we’re thrilled to continue to support its future growth with our technology solutions,” said Julie O’Sullivan, head of digital, business travel, Travelport Digital. “This renewal is yet another example of our commitment to enabling our partners to continue providing the very best digital experiences for today’s mobile-first global travellers.”
According to the Travelport 2018 Global Digital Traveler Survey of 16,000 travellers from 25 countries, mobile remains crucial, and travellers want a consolidated experience. They also want technology to continue to simplify and enhance the travel experience. TripSource uses real-time messaging capabilities to provide travel updates such as flight delays, gate changes, risk alerts and policy reminders as well as company-specific information that helps travellers have a seamless, well-informed experience.
TripSource has been downloaded almost 1.5 million times and has an average app store rating of 4.7 out of 5 stars.