Ethiopian Airlines has launched an Android-based mobile application featuring an array of features aimed at enhancing customers’ travel experience with simplified and end-to-end options for flight booking and management.
The new mobile application allows customers to book flights, check-in, issue boarding passes and self-board their flights, check the status of their flight, get actual arrival and departure times of ET flights and remain connected and informed throughout their journey in real-time.
“In the age of ‘the internet of things’ and ‘Artificial Intelligence,’ I am very happy that our ‘mobility’ project is fast advancing which enabled us to announce to our esteemed customers that Ethiopian mobile application has gone live. The mobile application is a critical piece of our overall strategy to bring our customers’ travel experience to another level by leveraging on Information and Communication technology and African flavoured Ethiopian hospitality. As a customer-focused airline, we are continuously working very hard to avail cutting-edge and user-friendly solutions that will improve our customers ‘overall experience and meet their ever-increasing expectations,” said Tewolde GebreMariam, Group CEO, Ethiopian Airlines.
Customers will also enjoy 10% discount on all bookings made through the mobile app.