Government addresses delays at Hosea Kutako International

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The Namibian Government has announced new short-term system to address complaints over long passenger queues experienced at Hosea Kutako International Airport (WDH), following the implementation of the Electronic Border Control Management System earlier in September.

The new system is the first of the E-Border Control Management Systems Upgrade Project to be installed at all border posts to make identification of immigrants and Namibians simpler and faster.

However, according to local media reports, since its implementation, the new system has led to long queues and slow processing times, with some passengers missing their flights, while arriving passengers are often left outside as a result of the terminal being too small to accommodate large groups of arriving passengers.

Addressing the National Assembly last week, Namibia’s Works and Transport Minister, Alpheus! Naruseb, confirmed that two additional departure and arrival immigration booths have been installed and were operational with two immigration officers manning each booth.

The minister added that long-term solutions are being explored such as upgrading the airport infrastructure, which will allow the airport to accommodate wide body aircraft and allow for the immigration processing of more passengers.