With the relaunch of a double-daily service between Cape Town and Durban, kulula.com has fully restored its pre-COVID route network.
In the case of the Cape Town and Durban service, capacity has actually increased, says Desmond O’Connor, kulula.com Chief Commercial Officer. Pre-COVID, the airline operated one flight per day on the route.
Daily Cape Town – Durban flight times are as follows:
- CPT-DUR operates at 07h00 and 11h45
- DUR-CPT operates at 13h20 and 18h25
Says O’Connor: “The timings of our new services between Cape Town and Durban are perfect for the Cape Town corporate market, as well as provide flexibility for SME and leisure passengers who choose to fly at peak or off-peak times.”
In addition to completing the Golden Triangle between Johannesburg, Cape Town and Durban, the additional capacity meets the expected high demand over the December festive season break.
“This is a highly popular route, particularly over weekends and school holidays,” O’Connor adds. “Currently we have over 10,000 passengers booked in November and over 3,000 for December already. Further, members of partner programmes can now fly kulula.com on the full network.”
kulula.com’s flexible Branded Fares offer a range of options for every kind of traveller:
- Fly Light: A hop-on, hop-off option for those with only cabin bags offering the best possible fares. A change of booking fee of R299 applies.
- Pack & Go: An all-round option to suit most traveller’s needs including one piece of checked luggage weighing up to 20kg and two free booking changes.
- Fully Loaded: A fully flexible option allowing unlimited booking changes, two checked bags and Q-Jump to speed-up check-in procedures.
“Ease of travel and convenience are a priority for kulula.com. For our taller kulula.com fans, Stretch Zone seats are available for passengers needing extra leg room, while the option of cheaper Branded Fares for passengers who don’t need to check-in luggage, as well as Q-Jump for priority boarding remain firm favourites,” O’Connor says.
Online bookings can be made both on the website and through the new app, which saves on the service fee for bookings made through the call centre. Passengers can then also self-service their own bookings online, again saving on call centre fees should they wish to make an easy change.
“With the restoration of our route network to full capacity, the kulula.com team is fired up and ready to play their part in connecting people with people and delivering affordable, simple, easy and fun travel so our passengers get to go places,” O’Connor concludes.