South African Airways (SAA) has advised its customers and stakeholders yesterday evening that following the industrial action by members of its cabin crew, the airline is still experiencing ‘minimal’ operational delays and flight cancellations.
Customers are advised to visit https://www.flysaa.com/manage-fly/manage/flight-status for all flight status updates.
On Thursday, morning flights from Durban to Johannesburg were cancelled at 06h10, 06h30 and 07h00. So far, no other domestic flights were flagged as ‘cancelled’ on ACSA’s Live Flight Info. No international flights seem to be affected by cancellations or delays today.
Meanwhile, Eye Witness News reported that SAA board chairperson Dudu Myeni has directed the airline’s management to urgently deal with the issues raised by striking cabin crew.
The airline’s acting Chief Executive Officer Musa Zwane said he’s hoping for a speedy resolution with theSouth African Cabin Crew Association (Sacca).
The association is demanding that the airline address its demands, chief among them, is an increase in the daily meal allowance from $131 a day to $170.
Association spokesperson Mathew Kleinhans was quoted in Eye Witness News as saying: “We have to use our meal allowance to complement our salaries, because our salaries are pathetically low. Twenty years senior and I don’t even clear R20,000 and I have to use my meal allowance to supplement my income so I can afford things like a bond. If you go apply for a bond with our salary they laugh at you.”
Affected travellers should take note of the following rebooking conditions:
- Rebook onto another South African Airways flight for a later date at no extra charge and subject to availability of the same booking class
- Change of cabin will not be permitted · This policy is applicable to South African Airways flights only, issued on SA (083) ticket stock and not on separate tickets of other airlines
- Tickets must be re-issued on or before 02 May 2017