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FCM Travel begins global roll-out of AI-powered conversational booking feature

FCM Travel yesterday announced its new AI-powered conversational booking feature which will allow travellers to simply describe what they need and receive options shaped...

WTM Africa Releases 2026 Africa Travel & Tourism: State of the Industry Report

New industry report, released on day one of Africa Travel Week, delivers an honest assessment of the continent’s current tourism landscape, and issues a clear warning: the post-pandemic grace period is over. Cape...

AI can plan & book the trip but only 1 in...

The ‘black box’ problemData blindnessAssistance, not autonomyBridging the gapThe verdict? JOHANNESBURG – Everyone is talking about AI, but new data reveals a trust gap: only...

How AI is Paving the Way for Greener Travel

1. Personalised Travel Experiences2. Smart Booking Solutions3. Automated Expense Management4. Real-Time Travel Assistance5. Carbon Footprint Tracking6. Green AccountabilityStarting Small, Scaling FastNo Longer Business as...

The Future of Incentive Travel: Why Purpose Beats Perks in 2025

ESG-Friendly Travel: A Growing PriorityWellness Over WealthWhy Strategic Planning Matters Now More Than Ever JOHANNESBURG – Incentive travel is making a strong comeback in South...

NextGen is the Next Big Thing

South Africa’s events industry is firmly focused on the next generation – and the country’s untapped potential. Moving Beyond TokenismGiving Young Talent the MicMore Than...
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Navigating Corporate Travel Bookings in an AI World

Are AI travel recommendations sabotaging your corporate travel policy? Good news: AI-enhanced tech and smart browser plug-ins can actually reduce spend, maintain policy adherence...

FCM’s AI Assistant ‘Sam’ Goes Live for South African Business Travellers

Key Benefits of Sam:Sam handles diverse scenarios across user types: JOHANNESBURG – FCM, a global leader in travel management across nearly 100 countries, has rolled...

Five ways AI is improving business travel

JOHANNESBURG - Although AI can’t replace the insights and advice of a dedicated travel manager (we’re talking the kind of travel smarts that only...

Lufthansa invests in AI partnership with Hopper

The Lufthansa Group and the Lufthansa Innovation Hub have entered into a research alliance with Hopper focused on the subject of artificial intelligence. They...